COVID-19

The health of our residents, their families, and our staff is our top priority at Penrose Court Care Home and it is our aim to ensure that we all remain as safe as possible from the risks of COVID-19. We continue to follow guidance and legislation as issued by the Government and key sector bodies and we are committed to keeping our residents, their families, and our staff well-informed at all times.

Despite the difficulties we’ve faced as a result of COVID-19, we have worked hard to implement robust policies and procedures that provide a level of reassurance for all residents and visitors to the home.

Our COVID-19 Approach

Care homes in England can make risk-based decisions as to whether face masks are required to be worn. Following a risk assessment, our care home has made the decision to remove the universal wearing of masks. It is a personal choice whether visitors still wish to wear a mask and people receiving care can ask staff to wear face masks; our staff will continue to work in whichever way makes our residents most comfortable.

We continue to no longer have restrictions as to the number of visits per resident though we ask that you make arrangements in advance of your visit to ensure safe visiting practices can be maintained.

At any time, the decision to not wear face masks can be changed as determined by the Home Manager, company, local or national healthcare agencies. COVID-19 regulations and guidance from the Government, National, and Local Healthcare Agencies may also change. For further information, please click here or contact the Home Manager directly.

Our Measures Include:

At Penrose Court Care Home, we continue to deliver high standards of cleanliness, care and support to ensure that our residents and their loved ones are as protected against COVID-19 as they can be.

Personal Protective Equipment

Keeping Up To Date With Guidance

Infection Prevention and Control Measures

Encouraging Ongoing Vaccinations

Accurate Record Keeping

Staying Connected with Loved Ones

Keeping Safe

At Penrose Court Care Home in Biggleswade, we ensure that we have a sufficient supply of PPE and hand hygiene products and that all staff follow the infection prevention and control measures we have put in place.

We also understand the importance of keeping up to date and in compliance with official advice and guidance provided by the Government, Department of Health, and the local NHS Trust. We continue to recommend that our residents and team members remain up to date with all available vaccinations and boosters for both COVID-19 and flu and where cases do occur, we have an effective system for recording cases and taking appropriate action to keep them as contained as possible.

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Staying Connected

Following on from the effects that COVID-19 has had and continues to have, we are more dedicated than ever to ensuring that our residents keep connected with their loved ones and members of our community. We support our residents wholeheartedly in being able to leave our care home for day trips and overnight stays. To enable this, residents will be required to undertake an individual risk assessment which includes the use of respiratory screening questions on their return. There is no requirement for testing and isolation for residents who temporarily leave the home but to ensure everyone’s safety we do encourage residents to be vaccinated for day trips and overnight stays.

During times when interaction may be difficult, such as in an outbreak, we offer a variety of online devices to enable our residents to video call their friends and family, and stay connected. We understand the importance that human connection and participation in activities has on our resident’s mental and physical wellbeing, which is why we go above and beyond to support residents in continuing with their hobbies, pursuing new interests, and meeting new people.

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Resident and Staff Enjoying Image on Phone

COVID-19 FAQs

Whilst being vaccinated is no longer mandatory we strongly recommend that all residents, their visitors, and team members at Penrose Court Care Home are fully COVID-19 vaccinated, including future boosters, unless medically exempt. To reduce the risk of infection to others we will continue to encourage our team members to have all their vaccinations.

When transferring from the community or another care home a person does not need to isolate if the circumstances at the care home / interim care facility from which the person has transferred are known.

If the resident is symptomatic or has been in close contact with someone who has COVID-19, then they should isolate and perform two LFT tests on day (0), and again on day (2). Isolation can end following two negative tests.

If the resident tests positive in the home, they must be isolated for 5 days. The resident can then return to their normal activities if they feel well and do not have a high temperature (without the use of medication paracetamol).

Residents who test positive should avoid contact with other people who are eligible for COVID-19 treatments for 10 days after a positive test. Residents unable to take the test should isolate for 5 days.

During an outbreak, there may be risk assessments carried out to include but not limited to the control of visiting arrangements, admissions to the home, and the use of communal areas for a period of time. We work closely with local and national agencies in accordance with local agreements and guidance. For more information please contact our Home Manager directly.

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Contact Us

Penrose Court Care Home
Delius Road
Biggleswade
SG18 8UA

01767 777000 info@penrosecourt.com Book a Tour Download a Brochure