Exterior of Care Home

About Penrose Court

Located in the thriving market town of Biggleswade, Penrose Court Care Home is a private, luxury care facility for the elderly. Penrose Court offers the highest levels of Residential, Nursing, Dementia and Respite Care for up to 65 residents, along with continuous support for their loved ones. 

We understand that no two residents are the same, and at Penrose Court we aim to provide a living and care experience that is completely tailored to each and every one of them. Penrose Court was created with the needs of our residents at the forefront, so you can be confident that we will go to great lengths to offer a caring and supportive environment that ensures our residents live the fulfilling and enjoyable lifestyle that they deserve. 

Penrose Court’s Core Values

We live by the ethos to provide the highest quality of life for each and every one of our residents. In order to do that, our team works directly with our residents, their family and their friends to guarantee they get the help they need, no matter what their situation is. Whether you need a good chat with a friendly face, or just a little more encouragement while staying with us, we’re here to offer guidance and support whenever you need it.

At Penrose Court we are extremely resident-focused, and fully respect every one of our residents, and the extraordinary lives they lead. We therefore believe it is our responsibility as a team of specialists, to ensure that all of our residents feel loved, valued and fulfilled. 

Penrose Court has been uniquely designed with careful thought and consideration for the needs of our residents. We work hard to create an environment where independence is promoted, yet residents and their loved ones alike are made to feel as if they’re part of the family.

We take the utmost pleasure in providing the highest standards of care and attention for our residents, and giving professional advice and support to their relatives and friends is essential to providing the best possible care. 

Since the very start of Penrose Court, we’ve embraced and appreciated the significance of working together as a team to make a real difference in the lives of our residents. It has always been a priority for us to foster strong relations between our employees, residents, their friends, and family, which has been key in us getting a far deeper knowledge of our residents.

We put our long-term success down to our approach, as it has allowed us to create tailored care solutions for every one of our residents. We are very proud of the home that we have built, as we can offer complete access to a variety of facilities that are certain to make their days more enjoyable and enhance their lives.  

We see great value in the individuality of all of our residents at Penrose Court, and like to highlight each and every one of their strengths and qualities. We believe in supporting all of our residents in maintaining their independence, integrity and capability, and as a result, we are delighted to give customised care to each of our residents. 

Penrose Court is dedicated to helping every individual resident live a fulfilled life by enjoying a lifestyle that they deserve, in addition to aiding their families and friends in any way possible.

Sense of Independence

We know first and foremost how tough it can be to make the decision to move into a care home. However, whether you’re planning on joining us yourself, or researching on behalf of a relative or friend, it is paramount to us that our residents sense of independence doesn’t just disappear. We want to make certain that you can continue to do the activities you like in the same way you have in the past. We strongly feel as though everybody is entitled to live a life of comfort, freedom and joy, which is why it is one of our fundamental principles.

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Living Area with Armchairs

Care Specifically for You

Every resident at Penrose Court is one-of-a-kind, which is why we make sure that the care they receive is too. Something we are immensely proud of, is the different types of care we can offer our residents, along with the personalised care plans we create to guarantee they are receiving the most beneficial care for them. It is always a true joy for us to develop individual bonds with our residents, and it really helps us to provide high quality 24-hour care.

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Living Area With Armchairs and Coffee

Meet the Team

  • Home Manager / Registered General Nurse

    Mary Tollday

    Mary is a Registered General Nurse who qualified in Birmingham and then worked in East Birmingham Hospital. Mary has a wealth of experience in managing homes having relocated to the Home Counties in 2003 and has been managing Nursing Homes ever since. Mary is passionate about ensuring that her team provides the very best in person-centred care.

  • Deputy Clinical Manager

    Roxy Marincean

    Roxy is our Deputy Clinical Manager who started at Penrose Court at the beginning of May and is thoroughly enjoying her time here. Roxy has worked in the care sector for 15 years having started as a team leader.

  • Registered General Nurse

    Jade March

    Jade is one of our Registered General Nurses here at Penrose Court and joined when the home opened in 2018. Having previously studied at Herts University, Jade completed a foundation degree and became a nursing associate. Jade then went straight into a top-up degree to become a qualified Nurse Recently qualifying at the end of last year, Jade has worked at Penrose Court since it opened as bank staff and is now full-time. Jade has been in the care industry for over 10 years working in the community and other private care homes.

  • Senior Care Assistant

    Ann Stevens

    Ann is one of our Senior Care Assistants here at Penrose Court. Ann started her Care journey working in domiciliary in 2006. She started off working at Penrose Court in 2018 as a Care Assistant and has been recently promoted.

  • Senior Care Assistant

    Karen Ellwood

    Karen has been a Senior Care Assistant at Penrose Court since 2019. Before Penrose Court, she previously managed a team working with people with learning difficulties. She loves to build friendships with her residents, their families, and the staff she works with.

  • Senior Care Assistant

    Josh Chambers

    Josh is one of our Senior Care Assistants and has had numerous roles in the care sector. He is looking forward to gaining more experience and a wealth of knowledge in caring for the elderly.

  • Registered General Nurse

    Amy Truett

    Amy started her career as a part-time carer, later moving to full times roles at Hinchingbrooke and Biggleswade hospitals. She joined us at Penrose Court as a Registered General Nurse, and is highly satisfied every day looking after others, empathising with and empowering residents and other staff members. Amy was recently awarded a Bachelor of Science in Adult Nursing with First Class Honours and also received the Martin Foss Award, an annual award given to a final year student in Nursing and Midwifery who has made the greatest contribution to the life of the Faculty of Health and Social Science.

  • Catering Manager

    Danny Bett

    Danny is the Catering Manager at Penrose Court, Biggleswade and he prides himself on producing high-quality homemade meals for our residents, with all dietary needs catered for.

  • Activities Coordinator

    Jay Spurgeon

    Jay joined the team at Penrose Court in 2018 having first started as a member of the care team before transitioning to her current role. Jay brings a wealth of experience to her role and is instrumental in ensuring that there is an extensive programme of activities available for the residents. Jay ensures that there is always fun and laughter around the home and has a particular passion for arts and crafts and just loves interacting with all of the residents. Jay also runs the in-house salon Cut and Glow, ensuring that everyone looks and feels their very best.

  • Maintenance Officer

    Tim Hope

    Tim started at Penrose Court Care Home in September 2022 as our Maintenance Officer. Although Tim has previously worked in maintenance, he is new to the care sector but has been thoroughly enjoying it so far. Apart from the work itself, Tim loves interacting and helping the residents and finds it most rewarding.

  • Receptionist

    Deanna Newman

    Deanna has been a receptionist for 8 years now and joined Penrose Court in January 2022. Deanna is new to the care sector and is thoroughly enjoying it. Meeting all the residents and their families has been such a lovely experience for her so far and she looks forward to welcoming more people to the home.

  • Receptionist

    Bryony Green-Wood

    Bryony has worked in care for 7 ½ years and joined the Penrose team as a Receptionist. She is usually the first point of contact at the home and enjoys extending a warm welcome to all visitors. Bryony loves the hustle and bustle of the care home and getting to know the residents and their family and friends.

How We Care For You

Our staff have always been fully dedicated to the happiness and wellbeing of our residents. We are so proud of our contribution when it comes to both the care and support we give our residents, as we strive to ensure they live a fulfilled life where their individual qualities are recognised and celebrated in every way.

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